Privacy Policy

Effective date: August 11, 2025

This Privacy Policy explains how Clear Choice Auto Glass (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, or use our services in the Salem/Keizer, Oregon area.

Information We Collect

• Contact details (name, phone number, email, address) when you call, email, or submit a quote form.
• Vehicle details (make, model, year, VIN, photos of damage) to provide accurate quotes and service.
• Usage data (pages visited, device, browser) via cookies or similar technologies for basic analytics and site functionality.

How We Use Information

• Provide quotes, schedule appointments, and complete services.
• Communicate about appointments, invoices, and service updates.
• Improve our website, customer experience, and operations.
• Comply with law and protect our rights and customers’ safety.

Sharing Information

We do not sell your personal information. We may share limited data with trusted service providers (e.g., payment processors, dispatching/booking tools, email/SMS providers) who process data on our behalf under confidentiality obligations. We may also share information if required by law or to protect our rights or safety.

Cookies & Similar Technologies

We use necessary cookies for site functionality and may use basic analytics to understand site usage. You can adjust cookie settings in your browser. For more detail, see our Cookie Policy.

Data Retention

We keep personal information only as long as needed for the purposes described here, to provide services, and to comply with legal requirements (e.g., records, accounting, warranty claims).

Security

We take reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure.

Your Choices

• Update or correct your contact details by emailing ccglassrepair@gmail.com.
• Request deletion of your information where applicable law allows.
• Opt out of non-essential communications by replying “STOP” to SMS or using email unsubscribe instructions.

Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Policy. We will post the new date at the top when changes are made.

Contact Us

Questions? Email ccglassrepair@gmail.com or call (503) 949-2257.